It was the gasp heard ‘round the world last week. Google confirmed that it will partner with Citi and Stanford Federal Credit...
U.S. lawmakers proposed new legislation last week that would require internet platforms to more or less lay bare the intellectual property that...
It’s what WeChat and Alipay already are in China, and what LINE is in Japan. Rappi follows suit in Latin America. It’s...
Apple Pay went live five years ago yesterday, on Oct. 20, 2014. When Tim Cook took the stage a month beforehand to...
Drivers can’t make ends meet. Given the median income of roughly $25,000 a year and the number of hours required behind the...
PayPal officially pulled its support of Facebook’s Libra initiative after it no-showed at the Libra Association meeting last week in Washington, D.C....
“There’s no place like home” are the famous words spoken by Judy Garland, playing the character of Dorothy, at the end of...
P.T. Barnum perfected the art of showmanship, a reputation burnished by the spectacular fame of the traveling circus and side show that...
Sheep are not natural-born leaders. If they were, they wouldn’t need border collies or sheepherders to make sure that they didn’t follow...
The famous 18th-century political satirist and author, Jonathan Swift, wrote in 1745 that “vision is the art of seeing things invisible.” Two...
I’m from the government and I’m here to make sure you get your paychecks faster – even instantly… …if you can just...
Everyone wants to be the consumer’s everyday app – the “super app” to rule them all, the front door into the goods...
A couple of months ago, I decided to give spinning a try. I’m a runner, not a biker, but wanted to see...
The most interesting story about Facebook since the Cambridge Analytica scandal broke is one that hasn’t really been written. And it’s the...
It’s been a little over two weeks since we all got our first look at Libra and Calibra. No doubt there will...
Have you overdosed on Libra coverage yet? And it’s not even been two whole weeks. Facebook’s launch of Libra on June 18...
The endless speculation over Facebook’s plans to build a new set of global payments rails and launch a global cryptocurrency comes to...
Bashing Big Tech has become something of a sport. Regulators are circling the wagons. Policymakers are preparing to haul Big Tech execs...
The two most powerful forces shaping the future of retail payments have nothing to do with payments at all. At least at...
It started with a postcard that was slipped under my front door in Boston last fall. It was an invitation to join...
Let’s hop into the time travel machine this Monday morning and go back to the year 1973. Here’s why. The proposed credit...
The news last Friday that Facebook has plans to launch its own global crypto-based payments rails is déjà vu all over again....
Amazon announced last week that it would spend $800 million to make one-day shipping the default for Prime members. Much of the...
Uber filed its S-1 last Thursday (April 11), two weeks after Lyft went public. By close of business on Friday, Lyft’s stock...
Three years ago, I wrote a piece in which I said Apple had become the kind of company that Steve Jobs once...
Most of the payments chatter last week focused on FIS’ mega acquisition of Worldpay. The topic of conversation was the inevitable consolidation...
“Connect the dots” is used as a metaphor to describe how a series of discrete events can explain a “big picture” –...
The true measure of innovation is when no one has come up with anything better a couple of centuries later. Nearly 300...
I hosted a digital discussion last week with an executive from Sift with more than 15 years of experience building trust and...
The year is 2039. The youngest of the bridge millennials – those 30- to 40-year-olds who today represent the first generation of...
Since about mid-December of 2018, checking out in the stores here in Boston has become even more of a hassle. Never mind...
There’s a canary in the faster payments coal mine. It flew in on Dec. 14, the Friday before the week before Christmas,...
It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it...
Welcome to the first Monday of 2019. According to the Chinese calendar, 2019 is the “Year of the Pig” – which may...
In about two weeks, 2018 will be one for the history books. And from a payments and commerce perspective, it really has...
The year is 2007. Headlines are filled with news of a “revolutionary” product that will change the fortunes of merchants and unlock...
In 1954, mathematician L.J. Savage published research about how consumers process information when making decisions. Dubbed the sure-thing principle, Savage’s work showed...
The verdict is in. Black Friday was a boon for online retail. Nostalgia still drove consumers to physical stores to snag and...
Walmart’s Q3 earnings last week was a story of strong digital sales and 16 consecutive quarters of same-store sales growth. Consumers, executives...
Apple’s taken a beating since announcing its Q4 earnings last week. The stock price is off nearly 7 percent, even though its...
Halloween, the annual celebration of the spooky and supernatural, is just a couple of days away. For many in payments and the...
Connected devices — smartphones, tablets, voice-activated speakers, smartwatches, in-car dashboard systems — are changing how consumers in the U.S. buy and pay....
In 2009, consumers first coined the term “Whole Paycheck” as a tongue-in-cheek way to describe the sticker shock many felt when looking...
B2B payments innovators and Warren Buffet have something in common: They are both obsessed with rails. Warren Buffet made rails sexy again when...
The end of this month, Oct. 31, 2018, will mark the 10th anniversary of the day that a link to a paper,...
Before there was Alexa, Bixby, Siri and Google Assistant, there was Emma Nutt. Emma Nutt, born in 1860 in a small town...
I needed a few outdoor cushions earlier this season and hired a local upholstery shop to make them. This small business is...
Long before innovators began talking about the power of ecosystems to transform commerce, scientists spent centuries studying them under microscopes in their...
Throw out everything you’ve ever learned about what makes a consumer loyal to a brand. Consumers, over the last 10 years, have...
A few weeks from now will mark the 72nd anniversary of a federal court decision that found grocery store chain The Great Atlantic...